Below are answers to some of the questions you might have about InventoryIntel, grouped so that finance, merchandising and operations can find what they need quickly. In-app help resources are available to authenticated merchants after installation, and you can also contact us for more support.
How InventoryIntel keeps merchant teams in charge of pricing, protected inventory and the Shopify access scope it requests.
Not by default. InventoryIntel is review-first unless you enable policy automation. Even then, actions only launch inside the thresholds, floors, exclusions and preferred routes you have already configured.
Yes. InventoryIntel is designed around guardrails. Teams can define exclusions, route limits, price floors and protected inventory rules so automation does not touch products that should stay out of recovery workflows.
InventoryIntel requests the Shopify access required to read catalogue, inventory, pricing, order information relevant to recovery planning and to write campaign-related changes where execution requires it.
How runway views, named inventory statuses, recommendation reasoning and recovery actions help teams act before margin erodes.
InventoryIntel can show runway clearly per SKU and classify urgency with a named inventory status. It makes it easy to see which products are healthy, slowing, critical, or stagnant.
InventoryIntel weighs sales velocity, current stock position, route economics, external market context and the merchant guardrails already in place. Teams see the reasoning before they approve anything.
InventoryIntel supports Shopify-native markdowns, bundles, flash-sale style campaigns, auto-tagging and storefront clearance support, while also helping route suitable stock into wholesale, marketplace, or liquidation paths when those are commercially stronger.
How InventoryIntel runs in the background, what reporting and exports are available, how pricing works and how to reach the team.
No. Sync, monitoring, recommendation generation and qualifying policy checks continue in the background. InventoryIntel is positioned as an always-on system, not a dashboard you need to babysit.
InventoryIntel is packaged as operational software, so reporting is not just charts. Teams can inspect recovered revenue, route attribution, action history and export aging or recovery data for finance, buying or operations workflows.
Start free, pay only when InventoryIntel directly generates recovered revenue; then move to Alliance when scale, governance, reporting and route complexity justify a fixed-cost model.
For technical support, onboarding assistance, or integration questions, use the support options below. In-app help resources are available to authenticated merchants after installation, and our typical response time is within one business day.
Email, contact form and phone options are listed below so you can choose the fastest route.
We can walk you through runway, statuses, policies, reporting and route controls using the product surfaces that matter to your team.
