Answers to the questions enterprise buyers usually ask before they install: runway, guardrails, automation, reporting, pricing and support.
How InventoryIntel keeps merchant teams in charge of pricing, protected inventory, Shopify permissions and directory-driven RBAC.
Not by default. InventoryIntel is review-first unless you enable policy automation. Even then, actions only launch inside the thresholds, floors, exclusions and preferred routes you have already configured.
Yes. InventoryIntel is designed around guardrails. Teams can define exclusions, route limits, price floors and protected inventory rules so automation does not touch products that should stay out of recovery workflows.
InventoryIntel uses Shopify for app authentication and requests only the Shopify permissions required to read catalogue, inventory, pricing and order information relevant to recovery planning, plus the campaign-write access needed when execution requires it.
If your team uses Microsoft Entra ID, Okta, or another SCIM-capable identity system, InventoryIntel can use Shopify for sign-in while directory-backed access governs role assignment and offboarding. InventoryIntel then enforces the app roles inside the product, which makes enterprise access reviews and team changes much easier.
Access is revoked as the directory change propagates, so there is no lingering access to clean up and no second system for the store owner to manage.
How runway views, named inventory statuses, recommendation reasoning and recovery actions help teams act before margin erodes.
InventoryIntel can show runway clearly per SKU and classify urgency with a named inventory status. It makes it easy to see which products are healthy, slowing, critical, or stagnant.
No. It rolls up the last 90 days of synced order lines across the whole store, so the chart shows where your demand mix comes from overall. It is there as context for recovery and restock decisions, not as a stagnant-stock-only view.
InventoryIntel weighs sales velocity, current stock position, route economics, external market context and the merchant guardrails already in place. Teams see the reasoning before they approve anything.
InventoryIntel supports Shopify-native markdowns, bundles, flash-sale style campaigns, auto-tagging and storefront clearance support, while also helping route suitable stock into wholesale, marketplace, or controlled fallback paths when those are commercially stronger.
Beyond text tags, InventoryIntel includes Automated Product Badging — visual badges pushed straight to your live storefront. The markdown close-up shows a Markdown badge when a recovery price is live, the Low Stock alert appears when available units fall below your threshold to create urgency, and the Sustainability badge appears on products you flag as sustainable. Those are examples, not the full set: as your merchandising rules expand, more badge types can be added. Each badge is condition-driven: it shows only when its rule is met and clears itself when the condition no longer holds. Badges install as a Shopify theme app embed, so operators control their position, size and whether the message label shows.
How InventoryIntel runs in the background, what reporting and exports are available, how pricing works and how to reach the team.
No. Sync, monitoring, recommendation generation and qualifying policy checks continue in the background. InventoryIntel is positioned as an always-on system, not a dashboard you need to babysit.
InventoryIntel is packaged as operational software, so reporting is not just charts. Teams can use dashboards, CSV reports and weekly digests alongside recovered revenue, route attribution and action history for finance, buying or operations workflows.
Growth is self-serve: install from the Shopify App Store for $0/month and pay 3% only when InventoryIntel directly generates recovered revenue. Alliance replaces that commission with a custom fixed monthly fee for predictable monthly OPEX, and begins with a 14-day evaluation trial before the monthly fee starts. If you already have synced Growth data, request an Alliance upgrade quote from the pricing page and review the prepared fee in Shopify. Both plans are billed entirely through Shopify, so every charge appears in your Shopify charge history.
Yes. Alliance pricing is customized — you request an upgrade quote, agree a custom fixed monthly fee with no recovery commission, and then approve the subscription directly through Shopify, where a 14-day evaluation trial runs before the first charge. Billing appears in your normal Shopify charge history, exactly like any other Shopify app subscription. There is no external invoicing and no off-platform billing for either plan.
Yes. Alliance includes a 14-day evaluation trial, so the custom fixed monthly fee only begins once your team has had time to validate recovery — and the trial, like every charge, runs through Shopify billing. Growth does not need a trial: it installs free at $0/month, with the 3% fee applied only to revenue InventoryIntel directly generates.
For technical support, onboarding assistance, or integration questions, use the support options below. In-app help resources are available to authenticated merchants after installation, and our typical response time is within one business day.
Email, contact form and phone options are listed below so you can choose the fastest route.
We can walk you through runway, statuses, policies, reporting and route controls using the product surfaces that matter to your team.
